Essential Terms and Conditions at Phwin

Before engaging in entertainment activities, all players must clearly understand the regulations outlined in the terms and conditions regarding the use of services at Phwin. If you disagree with our policies, please exit the website and discontinue using our services.

General Terms and Conditions to Understand

Below are the general regulations on terms and conditions when accessing Phwin. Read and understand them thoroughly to avoid mistakes during the use of services and entertainment products we provide.

Introduction to Terms and Conditions

Phwin’s General Regulations for Account Registration

1. A game account is considered valid if the player provides correct personal information during registration, including: Full name, Phone number, Email, Bank details, etc. If there are any discrepancies, Phwin reserves the right to reject your registration application.
2. Your game account is for personal use only, and you commit that it is not associated with any organization/business or any other third party/bookmaker employee.
3. Phwin implements legal measures to protect all players’ information. We absolutely do not disclose customers’ personal data unless required to do so by current laws/organizations.
4. It is the customer’s responsibility to keep registration/transaction information confidential. Never disclose it to any related or unrelated third party.
5. In certain cases, Phwin reserves the right to request players to provide additional proof of facial identification or age. For example, ID card, debit card, or credit card.
6. You confirm that you have read and agreed to the terms of service provided by Phwin.
7. The player’s account information must match the transaction bank account details. This ensures that you are not being coerced or having your identity exploited for betting purposes.
8. Each player is only allowed to register one unique game account, corresponding to 1 IP address, 1 bank account, and 1 phone number.

Suspension or Addition of Services and Products

Phwin reserves the right to add or suspend entertainment services at any time. We are not responsible for any omissions by the Internet provider or third parties contracted for hosting the bookmaker’s servers.

Circumstances for Temporary Service Suspension

Only Phwin Has the Right to Process Transactions

1. Phwin refuses to process and is not responsible for cases where there is a discrepancy between the bank card holder’s name and the registered account name.
2. Your winning bets do not include the amount you have wagered.
3. We are not responsible if your bank is experiencing errors or is undergoing maintenance.
4. Players who violate transaction regulations will not receive support from Phwin, as this is beyond our scope of responsibility.

General Principles for Promotional Events

Below are the general regulations on terms and conditions for promotional programs. You need to read and understand the applicable promotion principles to avoid errors when accessing.

What Behaviors Are Considered Promotional Abuse?

According to the terms of service policy, the following behaviors are considered promotional abuse that every player should be aware of:

• Collaborating with third parties to abuse promotional events, aiming to obtain bonus money or fraudulently create multiple accounts simultaneously.
• Customers depositing/withdrawing money to conceal fraudulent behavior in receiving bonuses from Phwin.
• Using hacking software to exploit security vulnerabilities on the website.

When Is It Considered Promotional Abuse?

If any of the above activities occur, Phwin reserves the right to freeze or lock the player’s account immediately without prior notice.

Phwin’s Terms and Conditions for Promotions

All promotional events at Phwin are not applicable to multiple accounts. If there is any fraudulent behavior, all bonuses and amounts received by the player will certainly be invalidated. The bookmaker only considers the deposited bet amount and the win or loss result as revenue.

The required turnover for bonus amounts will certainly not be counted as a discount. Bonuses are only valid for 30 days from the date of distribution. If players do not use them before expiration, these amounts will be removed from the member account.

Regulations on Winnings and Bonuses

Players’ winning bets will be credited to their accounts and can be withdrawn directly to their bank according to the terms of service regulations. Phwin will not process any withdrawal transaction if the entire account balance value is not accumulated from betting.

Players can only withdraw money using the same currency they deposited into their Phwin member account previously. Accordingly, the name on the bank account must match completely with the information you provided on the registration form earlier.

When becoming an official member at Phwin, you need to read and understand the terms and conditions regulations set by the bookmaker. This will help players have the most accurate process of using products and services provided by Phwin.